Privacy Policy
Last Updated: February 25, 2026
1. Introduction
Welcome to Sports Matrik Hub ("we," "our," or "us"). We are committed to protecting the privacy of our users, including students, parents, coaches, and sports fans who use our live streaming platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our streaming services.
2. Information We Collect
We may collect information about you in various ways, including:
Personal Data
- Name, email address, and contact information when you create an account
- School affiliation and role (student, parent, coach, fan)
- Payment and billing information for premium subscriptions
- Profile information such as username and profile photo
Usage Data
- IP address, browser type, and device information
- Pages visited, streams watched, and viewing duration
- Referring website and search terms used to find our platform
- Interactions with our content, including comments and shares
Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our streaming services
- Create and manage your user account
- Process payments and subscriptions
- Send event notifications, schedules, and game alerts
- Personalize your streaming experience and recommend content
- Analyze usage trends to improve platform performance
- Communicate updates, promotions, and customer support
- Ensure compliance with legal obligations
4. Protection of Minors
We take the privacy of minors seriously. Our platform features high school athletes, and we are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable regulations. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
5. Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with streaming infrastructure, payment processing, and analytics
- Schools & Athletic Programs: With affiliated schools and athletic organizations for event coordination
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
6. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure server infrastructure, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Disable cookies through your browser settings
- Request a copy of your data in a portable format
- Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at support@sportsmatrikhub.org .
8. Third-Party Links
Our platform may contain links to third-party websites, including school websites, athletic association pages, and social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@sportsmatrikhub.org
- Contact Page: Contact Us